As retailers start to reopen, how should they convince consumers that it’s safe to shop with them?

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As retailers are starting to reopen and consumers are itching to get out of their homes, a “new normal” shopping experience will need to be established to be successful. A same-old-same-old approach will not cut it. Read more

I’m a Retailer – In the crisis – What do I do now?

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The recent crisis has disrupted nearly every business and service in the market place.  But, if you’re a brick and mortar business, it’s been especially hard for you.  In store traffic is down to non-existent and your unique location and personal service just became a liability instead of a differentiator.  So, now where do you turn to find the silver lining?  E-commerce. Read more